markajbet Privacy Policy

1. Introduction

1.1 This Privacy Policy ("Policy") describes how markajbet ("we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you," "your," or "Player") who access or use the markajbet website at markajbet.asia and all associated services (collectively, the "Platform").

1.2 markajbet is committed to protecting the privacy and personal data of all its users in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.

1.3 By registering an account on markajbet or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform immediately.

1.4 This Policy should be read together with the markajbet Terms & Conditions, which govern your use of the Platform as a whole.

2. Personal Data We Collect

2.1 markajbet collects personal data through several channels: directly from you when you register or use the Platform, automatically through your use of the Platform, and from third parties where permitted by law. The categories of personal data we collect include:

2.2 markajbet does not intentionally collect sensitive personal information (as defined under the Data Privacy Act) beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive data is collected (such as government ID numbers), it is handled with the highest level of security and access controls.

3. How We Use Your Personal Data

3.1 markajbet uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your markajbet account, including processing your markajbet login and verifying your identity.
• Service Delivery: To provide access to games, process deposits and withdrawals via GCash, Maya, and Philippine bank transfers, and deliver the core gaming experience.
• Regulatory Compliance: To comply with PAGCOR regulations, Philippine anti-money laundering (AML) laws, and the Data Privacy Act, including KYC verification and transaction monitoring.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 support team.
• Responsible Gaming: To monitor gaming patterns and identify players who may be at risk of problem gambling, and to administer self-exclusion and deposit limit requests.
• Platform Improvement: To analyze usage patterns, conduct internal research, and improve the features, performance, and user experience of the markajbet Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time.
• Legal Obligations: To comply with court orders, regulatory directives, and other legal obligations applicable to markajbet's operations in the Philippines.

4. Legal Basis for Processing

4.1 Under the Philippine Data Privacy Act of 2012, markajbet processes your personal data on the following legal bases:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications.
• Contractual Necessity: Where processing is necessary to perform the contract between you and markajbet (i.e., the Terms & Conditions), including account creation, game access, and payment processing.
• Legal Obligation: Where processing is required to comply with a legal obligation applicable to markajbet, such as AML reporting requirements or PAGCOR regulatory directives.
• Legitimate Interests: Where processing is necessary for markajbet's legitimate interests, such as fraud prevention, platform security, and service improvement, provided that such interests are not overridden by your rights and freedoms.

5. Data Sharing and Disclosure

5.1 markajbet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment Processors: GCash, Maya, and Philippine banking partners, to process deposits and withdrawals on your behalf.
• Identity Verification Providers: Third-party KYC service providers who assist in verifying your identity and age in compliance with regulatory requirements.
• Game Software Providers: Licensed game developers and providers whose games are available on the markajbet Platform, to the extent necessary to deliver the gaming service.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where required by law or regulatory directive.
• IT and Security Service Providers: Cloud hosting, cybersecurity, and analytics providers who support the technical operation of the Platform, subject to strict data processing agreements.
• Legal and Professional Advisors: Lawyers, auditors, and other professional advisors engaged by markajbet, subject to professional confidentiality obligations.

6. Cookies and Tracking Technologies

6.1 markajbet uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. Cookies are small text files stored on your device when you visit the Platform.

6.2 The types of cookies used by markajbet include:

• Essential Cookies: Required for the Platform to function correctly, including maintaining your markajbet login session and enabling secure transactions. These cannot be disabled.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the Platform, helping us identify areas for improvement.
• Preference Cookies: Used to remember your settings and preferences, such as language selection and display options.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats.

6.3 You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the markajbet Platform.

7. Data Retention

7.1 markajbet retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and identity data is retained for a minimum of 5 years following account closure, in compliance with Philippine AML regulations.
• Financial transaction records are retained for a minimum of 5 years from the date of the transaction.
• Gaming activity data is retained for a minimum of 3 years for responsible gaming monitoring and dispute resolution purposes.
• Customer support communications are retained for 2 years from the date of the interaction.

7.2 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with markajbet's data disposal procedures.

8. Your Data Privacy Rights

8.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by markajbet:

• Right to be Informed: The right to be informed of how your personal data is being collected and processed.
• Right to Access: The right to request a copy of the personal data markajbet holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to markajbet's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

8.2 To exercise any of these rights, please contact markajbet's Data Protection Officer at the email address provided in Section 12 of this Policy. markajbet will respond to your request within 15 business days.

9. Data Security

9.1 markajbet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the markajbet Platform;
• Encryption of sensitive data at rest, including financial information and government ID data;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penet ration testing of the Platform's infrastructure;
• Multi-factor authentication options for player accounts;
• 24/7 security monitoring and incident response procedures.

9.2 While markajbet takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, markajbet will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act.

10. Children's Privacy and Age Restriction

10.1 The markajbet Platform is strictly intended for persons aged 21 years and above, in accordance with Philippine law and PAGCOR regulations. markajbet does not knowingly collect personal data from individuals under the age of 21.

10.2 If markajbet becomes aware that personal data has been collected from a person under 21 years of age, it will immediately close the associated account, delete the personal data, and void any transactions made by that account.

10.3 If you are a parent or guardian and believe that your child has registered on the markajbet Platform, please contact our support team immediately so that we can take appropriate action.

11. Changes to This Privacy Policy

11.1 markajbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform at least 7 days before the changes take effect.

11.2 The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Your continued use of the markajbet Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.

11.3 We encourage you to review this Privacy Policy periodically to stay informed about how markajbet protects your personal data.

12. Contact Our Data Protection Officer

12.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact markajbet's designated Data Protection Officer (DPO):

12.2 markajbet will acknowledge all data privacy requests within 5 business days and endeavor to resolve them within 15 business days.